Like many organisations, Unions NSW had undergone much change during the lockdowns of the pandemic. Organisational flaws and inefficiencies were starting to cause frustration, made worse by the fact the whole team was working remotely. In an earlier survey, Unions NSW staff had identified project management as being their most critical skills gap.

CCE offers several industry-acclaimed courses and experienced facilitators in this field, and Unions NSW found the course description met their requirements. Of particular interest was the workshop’s premise of delivering a project management framework that could be adapted to different tasks and roles across the organisation.